Introducing SO Coffee to St Joseph's Hospital Skip To Content

St Joseph’s Hospital Introduces SO Coffee for Enhanced Patient Experience

Date Posted: 19th September 2024

Throughout the last few months, we have worked on enhancing the quality of our coffee and St Joseph’s Hospital is excited to announce the introduction of SO Coffee.  SO Coffee has brought a wealth of expertise and a commitment to premium products, helping us create a bespoke coffee service tailored to our patient’s needs.

We introduced a new coffee machine to our inpatient wards using SO Coffees Olympus house blend coffee and introduced the same beans to our Café. The blend of Peruvian and Ethiopian Arabica beans in Olympus creates a distinct chocolatey flavour profile that is highly enjoyable. The balanced nature of Olympus allows it to retain its rich chocolate aroma while still being able to cut through the milk, resulting in a delicious and satisfying hot drink experience.

Rhys Jones, Supply Chain Manager at St Joseph’s Hospital commented, “At St Joseph's Hospital, patient experience is at the heart of everything we do. We recognised the need for quality refreshments within our hospital and spent several months working with multiple suppliers to ensure we received both the best quality and service. We are excited to continue working with SO Coffee to deliver the best possible experience for everyone at St Joseph's Hospital.”

The SO Coffee will offer a variety of speciality hot drink options, including latte, cappuccino, hot chocolate and Deaf coffees.  The installation is part of St Joseph’s ongoing efforts to create a more welcoming and patient-centred environment.

Scott Otten, Company Director at SO Coffee commented, “Upon engaging with St Joseph's Hospital to explore their hot drink offerings, it became evident that delivering a high quality service, premium products, and the care and comfort of their patients were of utmost importance and priority. Entering the private healthcare sector is a huge milestone for SO Coffee, offering new opportunities, exposure and contributing to the well-being of patients and staff through high-quality coffee experiences. We are honoured to have been entrusted with this opportunity to provide this service and to align with St Joseph's Hospital focus on enhancing the experience of their patients and visitors."

Be sure to ensure a hot drink on your next visit. 

Image of St Joseph's Hospital Staff and Scott Otten
St Joseph's Hospital Staff and Scott Otten
Supply Chain Manager of St Joseph's Hospital and Company Director of SO Coffee shaking hands
Supply Chain Manager, Rhys Jones, of St Joseph's Hospital and Company Director, Scott Otten, of SO Coffee