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What our patients say about us

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"...I'm convinced preventative screening is the best way to safeguard our health."

"Having played rugby at club, national and international level I understand the importance of looking after your health. We all service our cars regularly, but how often do we do the same for our bodies?

During my Platinum Elite Health Assessment, the healthcare professionals at St Joseph's Hospital explained each procedure step-by-step, so I felt comfortable at all times.

There are so many things we do in our lives that contribute to a greater risk of disease - I'm convinced preventative screening is the best way to safeguard our health."

Gareth Davies
Chairman of WRU, former Wales International and British & Irish Lion



“…world leading technology coupled with a patient-focussed approach.”

“Having spent my career hurling myself around race tracks at 200 miles per hour, it might come as a surprise that I am actually overtly conscious of the importance of maintaining my health both for me personally and for my family.

Within the motorsport industry, the cars are consistently subjected to numerous tests and measures to ensure that they are in top working order – yet the status of the person behind the wheel is equally as important! It was this that first prompted me to visit St Joseph’s Hospital and undertake one of their Elite Health Assessments.

I have experienced ‘top to toe’ assessments previously, including in the States, and the Elite Health Assessment exceeded them all – world leading technology coupled with a patient-focussed approach. From the very outset, I was met by a conscientious and hard-working institution where it was clear that it was the patient who was at the centre of every thought and decision. Their professional yet personable service left me in no doubt that my health was in the best possible hands moving forward.

For those working in high-risk industries where the margins for error are so minute, for me it borders on complacency to not put measures in place to manage your own health. The old adage rings true in that prevention is always better than the cure and by taking the preventive measures offered by the diligent and attentive team at St Joseph’s Hospital, I am secure in the knowledge that I am keeping myself in control of my own health.”

Mark Blundell
Former F1 driver and Le Mans 24 hrs winner



“My granddaughter is over the moon that I can now play games with her…”

“The pain in my knee started about 10 years ago. I found it difficult to move and couldn’t walk very far. Simple things like walking to the pub to meet my friends or sitting on the floor to play games and do drawings with my four-year-old granddaughter were impossible.

I saw my GP several times over the years and had x-rays and scans. But the doctors couldn’t find anything wrong with my knee. I went to see a new GP and was advised to see a consultant orthopaedic surgeon and was referred to Mr Aled Evans. As soon as I explained my situation he asked me to walk up and down the room for him. He told me right away that he thought my hip was stiff and was causing the pain.

I had an x-ray that morning, confirming his diagnosis. I decided to have a total hip replacement.
The surgery went well and I was up and about after two days. I had a tailored recovery plan which included medication, physiotherapy and exercises to do at home.

I feel that I’ve got my freedom back. My granddaughter is over the moon that I can now play games and run around with her in the garden.”

Colin Swenson - Malpas


“…the utmost professionalism, kindness and care…”

“My son was cared for at St Joseph’s whilst undergoing Peripheral Stem Cell donation. I wish to thank all of the team who displayed the utmost professionalism, kindness and care throughout the process.

I am very proud of Rhydian for undertaking such a selfless act to help a person in need. The process was made seamless by the interventions of the staff at St Joseph’s.”

Karen Jones


“St Joseph’s has the best staff I have ever come across.”

St Joseph’s has the best staff I have ever come across. They went out of their way to see that my needs were met. Each and every staff member had excellent people skills – they had obviously been trained to a high standard.

Keep up the good work!”

Mr David - Mid Glamorgan


"...I could not have asked for more!"

"A little over 15 weeks ago I had a knee operation meticulously performed by Mr Pullen. At that point however I thought my days of distance running were numbered. I was then handed to Jilly in the Physio team who worked really hard to get the strength & flexibility back into my legs and also get my confidence back.

Here I am a little over 16 weeks post op having just completed the Severn Bridge Half Marathon.
This would never have been possible had it not been for the superb work of Mr Pullen and the expertise, determination support from Jilly. Every element of my stay, the run up to it and the aftercare was perfect. I could not have asked for more!"

Mr Kevin Jordan - Chepstow



“She was patient and she really listened..."
“Having suffered from a severe skin infection and spending a month back and forth to my GP and out-of-hours at St. Woolos (with no answers), I booked in to see Dr Echeveste privately. All I can say is she was so lovely and 20 minutes with her was more useful than the numerous nurses and doctors I've seen this past month. She was patient and she really listened, this was so refreshing and unexpected. The staff on the front desk were also lovely and couldn't do enough to help. What a difference from one hospital to the next. I would highly recommend this hospital to others.”
Miss Livvy Manship - Newport


"All the care I needed was available under one roof..."

“I received a brochure through my letterbox promoting St Joseph’s new services and within a couple of weeks I fell whist walking my dogs and remembered the UrgentCare Centre. I was in immense pain and the guarantee of being seen within 30 minutes made my decision to attend St Joseph’s an easy one.

Upon arrival I was met at the entrance by Mark, an emergency nurse specialist, who provided me with crutches and immediately took me through for consultation. He initially focussed on reducing my pain and then took me for an MRI. Again, there was no waiting and by the time I returned to UrgentCare following the scan Dr Ng had viewed my scan and diagnosed a fractured patella.

An orthopaedic consultant was brought to see me and I was booked in for surgery three days later. My pre-surgical assessment was undertaken and a physiotherapist strapped my leg. I was home within four hours with all arrangements for my surgery in place.

The care I received during my inpatient stay was first class – nothing was too much trouble. I even stayed an extra night as I didn’t feel quite well enough to go home and this was arranged seamlessly.

Thanks to a programme of physiotherapy and hydrotherapy, all undertaken at St Joseph’s, my rehabilitation has exceeded expectation.

I cannot recommend St Joseph’s highly enough. All the care I needed was available under one roof, without delay and was delivered by exceptionally diligent and caring staff.”
Mrs Dance - Caerleon



"I value my health and appreciated how quickly he was able to operate..."

"Thanks to Mr Stephenson I am getting my life back. I was unwell for several months which affected my work and my role as a mother horribly. I never knew when I was going to have a few bad days of pain and up in bed. I value my health and appreciated how quickly he was able to operate and set me on the road to recovery. Thank you!”
Ms Jenkins - Monmouthshire


“The anaesthetist was amazing and the surgery worked perfectly.”
“The care I received from all staff was personal, friendly and expertly delivered. Knowing I would get my treatment on the elected date was important to me. The anaesthetist was amazing and the surgery worked perfectly.”
Mr Savage - Cardiff

"My Elite experience was superb from start to finish..."

"I appreciate how important my health is – not just for me, but for my family also. Elite is without peer in the UK and that’s why I travelled from Cheshire to undertake this health assessment at St Joseph’s. Elite uses state-of-the-art imaging technology to capture a detailed picture of your health from the inside, detecting conditions including cardiovascular disease and cancer at the earliest possible stage.


The team at St Joseph’s were professional and incredibly caring! From my initial enquiry, to the pre-information I was provided with, to the warm welcome on the day of my assessment, through to the explanation of what to expect during tests – I felt comfortable and knew I was in the very best of hands.

The post consultation with Dr Anand was thorough and reassuring. He recommended some lifestyle changes, all of which I’ve implemented quite easily and can feel the benefit of.


My Elite experience was superb from start to finish and I’ll return to St Joseph’s in 3 years, as recommended, to repeat the assessment."

Mr John Parker - Cheshire



"I cannot recommend Elite Health Assessments highly enough."

"My health is of the utmost importance - I have a demanding career and time with family is precious. Elite Health was recommended to me as the most comprehensive health screening available and it delivered! The whole experience was first-class - professional, personal and informative right from my initial enquiry, to the assessment morning, through to the follow-up consultation and aftercare.

The assessment detected a health issue which required further investigation. This was arranged immediately with leading consultants at St Joseph's. Thanks to the extraordinarily advanced diagnostic equipment used, early detection enabled preventative action to be taken much to my relief and enduring gratitude. The guidance and advice received has greatly increased my health awareness and led to a number of positive lifestyle changes.

I cannot recommend Elite Health Assessments highly enough. It's an investment in your future and, for business leaders overseeing senior team screening programmes, an investment in the health and welfare of both your team and your organisation."

Mr David Jones
Managing Director, Princes Gate Spring Water



“ was like being in a hotel.”

“The facilities at St Joseph’s were first-class – it was like being in a hotel. I’d like to thank Mr Kulkarni and all of the staff for taking such excellent care of me. Nothing was too much trouble and I felt like a person, not a number!”

Mrs Pontin - Newport

“…a lot of concern for me as a person.”

“Mr Manoj Thomas and the nursing staff were genuinely worried and concerned about my health and wanted to get me better. They had a lot of concern for me as a person. I am very grateful to them all.”

Mrs Martin-Davies - Newport

“GP Gold is a fantastic service.”
“GP Gold is a fantastic service. The GPs and GP nurses provide an amazing service, nothing is too much trouble, and it represents value for money. I can make a same day, or next day, appointment that fits around my work schedule. I’d recommend it to anyone.”
Mr Batty - Malpas

“...the care and service has been exceptional...”
"I can’t think of a single improvement St Joseph’s could make – the care and service has been exceptional from my first appointment to the process of discharge. Many thanks to the whole team.''
Ms Metcalfe - Chepstow



“...the team have an amazing level of expertise...”


“I had a hip injury which failed to heal. I contacted St Joseph's as I was confident they would have the facilities to deal with my injury.


My initial consultation with Troy was thorough, however the injury did not respond well to treatment. In consultation with Dr Geoff Davies I underwent further investigations using MRI which resulted in no indication of any clear problem. Next, I used the Alter-G anti-gravity treadmill which allowed me to run, which was amazing given I'd not been able to for weeks. My injury didn’t respond positively to the stretching and reduced load-bearing exercise and so Troy introduced me to his colleague Jilly who, being an expert in pelvic floor and associated hip injuries, started a programme of pelvic floor recovery, pilates and continued use of the Alter-G.


The pelvic floor work, combined with pilates has proved to be the turning point in my recovery, and resulted from a combination of specialist expertise and the care and effort demonstrated to find a treatment plan that worked. I am now back running, with a programme of exercises to prevent further issues.


I would thoroughly recommend the physiotherapy department at St Joseph’s - not only do the team have an amazing level of expertise, they are also truly great to work with.”

Mr Tony Howson - Newport



“A big thank you…”

“I attended the UrgentCare Centre feeling very unwell. The staff – clinical and reception team - were simply amazing and took fantastic care of both myself and my husband who was very worried on my behalf. I was greeted by the wonderfully concerned receptionist immediately and saw a doctor within 5 minutes. He and his equally concerned colleague were able to assess my situation, placate us both and come up with a solution to a very concerning problem.

A big thank you from us both!! We can’t praise you all enough and recommend St Joseph’s without hesitation.”

Mrs Damen - Malpas


“Every member of staff... was helpful and kind.”
''The standard of care was second to none. Every member of staff, from reception to the nursing team to Dr Balaratnam himself, was helpful and kind. I will come back to St Joseph’s for all future healthcare.''
Mrs Kirke - Newport


“Keep up the good work.”
''Thanks to Jilly Bond for getting me back to full fitness – it is down to her commitment and professionalism that I can again pursue my passion, which is anything to do with mountains. Also thank you for not treating me as a typical 57 year old, but realizing I still have sporting ambitions and challenges to achieve. I recently took a group of lads to north Wales climbing and walking and we spent at least 7 hours a day in the mountains, something I couldn't have done this time last year. So again, many thanks to you and the team of professionals at St Joseph’s. Keep up the good work.''
Mr Wayne Lewis - Pontypool


"I can’t speak highly enough..."

“I can’t speak highly enough of St Joseph’s. The care and attention I received from Mr Stephenson and Dr Dumont was excellent. The nursing staff were first rate – kind, attentive and absolutely nothing was too much trouble – and the facilities are exceptional. My sincere thanks to everyone involved in my care.”

Mr Longworth - Usk

“…so kind and honest.”
“I’d like to thank Mr Hariharan for bettering the quality of my life and for being so kind and honest. You are a fantastic surgeon and St Joseph’s and it’s team are simply first class.”
Mrs Smith - Pantygog

“...your superb team at St Joseph’s...”
“My sincere thanks to Dr Goodwin for his kindness, his patience, his lovely sense of humour and sheer professionalism. I am very grateful for everything you and your superb team at St Joseph’s have done for me.”
Mr Michael - Cwmbran


“…incredibly professional and caring.”
“I have undergone multiple operations requiring physiotherapy and for several years have used the pool for self-help hydrotherapy. I have found the treatment invaluable and the whole team, from reception through to physios, incredibly professional and caring.”
Mrs Cathcart - Cwmbran

“…professional as well as being very friendly and helpful.”
“I came to St Jo’s for an MRI. The staff were professional as well as being very friendly and helpful. They reassured me and I was as relaxed as possible for the procedure.”
Mr Gibbs - Ystrad Mynach


“Nothing was too much trouble.”
“You were all amazing! My sincere thanks to Mr Khurana, the nursing and catering teams for looking after so well during my stay. Nothing was too much trouble.”
Stephen - Newport


“I’ve stopped using panty liners and am once again ‘in control’!”
“I recently underwent continence treatment with Jilly and am absolutely amazed at the effectiveness of the treatment. Admittedly, I was very sceptical that physiotherapy could fix my ‘slack bladder’ problem, but it has. I’ve stopped using panty liners and am once again ‘in control’! I’m very surprised that this treatment is not more widely known about as a lot of ladies are suffering unnecessarily.”
Mrs C


“...I received tremendous care...”
“The facilities were excellent, as was the food. Each and every member of staff was superb – I received tremendous care and the attention to post-operative support gave me peace of mind about my recovery. I felt safe and well looked after throughout. A wholly positive experience.”
Martha Roberts


“I highly recommend St Joseph's..."
“Mr Alderman saw me within days of my referral and I had my scans, operation and physio all on-site. The care and attention I received was first-class. I highly recommend St Joseph’s to all my family and friends.”
Mrs Little - Bridgend

“...I was taken care of superbly well.”
“Everyone who treated and nursed me was charming and excellent at their job. Every attention to comfort and consideration of the patient was afforded and I was taken care of superbly well. Thank you to all at St Joseph’s.”
Mr Owen - Abergavenny


“The MRI team were extremely kind and helpful.”
"The MRI team were extremely kind and helpful. They took the time to explain the procedure to me, which I greatly appreciated!"
Mrs Lloyd-Davies - Abergavenny


“…5 star service!”
"My physio treatment after my shoulder operation was brilliant, I'm out of pain and can move my arm again! Cannot praise the staff or the facilities highly enough - it really is a 5 star service! Would recommend the physiotherapists at St Joseph's to anybody, friendly and professional to the last detail."
Mr Jones - Cardiff


“ of outstanding staff.”
“We enjoyed an excellent catering service. The young lady who assisted us was very helpful and a credit to your team of outstanding staff.”
Ms Harrington - Newport


“ is always of a very high standard…”
“The food is always of a very high standard and the presentation is beautiful. I visit with my niece who is Coeliac and there are always gluten free options for her to enjoy.”
Mrs Adams - Cwmbran

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